PayPal and credit/debit card payments via PayPal.
We want happy customers. Sometimes it is necessary to return an item. You must have a return number via a phone call before any item will be accepted as a return. Returns will be accepted under the following conditions:
1. Pre-approved return number is included with your return. You have 5 days from receiving your costume to call and request a return number.
2. Merchandise must be in new condition, unused and in or with packaging.
3. On returned items, buyer shall be responsible for shipping cost both ways.
4. The following items are non-refundable: leotards, bra tops, trunks, or special order items.
5. There is a 20% restocking fee for customer mistakes.
Orders are usually processed within 1-2 days and shipped in the order that they are received. We ship UPS ground and US Mail depending on which will get it there the fastest. If an item is not available you will be contacted to decided if you want a partial shipment or back-ordered item. Back-orders will be charged additional shipping fees when they become available.
US shipping and handling charges
$5.00 to $50.00 = $10
$50.01 to $100.00 = $17
$100.01 to $200.00 = $26
$200.01 to $350.00 = $42
$350.01 to $600.00 = $60
$600.01 and above = $60 and additional shipping charges applicable based on the package.
Hawaii and Alaska and international orders will have extra shipping charges. Please call for international shipping charges.